Quality and Continuous Improvement
Optimizing every step of our process
At Praxair Surface Technologies, we’re constantly working to achieve operational excellence. Using a variety of tools and techniques, including Six Sigma, we focus on delivering superior quality control and continuously improving our process so we can help our customers make more possible.
Your performance depends on the integrity of our materials and services. And that’s not a responsibility we take lightly. That’s why we build the highest industry standards for quality into our operations around the globe. We standardize and strictly control our equipment, coating materials, process instructions and inspection requirements to deliver consistent-quality coatings time after time, no matter where in the world your product is coated.
Our Quality Policy & Principles
We’re committed to providing the highest-quality coatings, materials and equipment to our customers. To do that, we operate under the following principles:
Quality nonconformance is preventable
Each employee is responsible and accountable for the quality of his or her work
Each employee is obligated to notify his or her manager if a job cannot be performed to defined requirements
Efforts on quality will yield results in customer satisfaction
Quality is a condition of employment
We don’t believe in settling for the status quo. That’s why we work every day to eliminate wasted time, energy and resources and drive our operations to be better, faster and lower in cost for our customers.
We use the following tools to help us continuously improve:
5S Principles (Sort, Shine, Set in Place, Standardize and Sustain)–This structured approach is used to create a clean and orderly workplace that exposes and eliminates waste and error
Value Stream Mapping–A graphic illustration of the sequence of events from order receipt through final delivery, it helps identify wasted time and creates a streamlined process that allows for the quickest possible turnaround
Visual Manufacturing–The use of visual controls and displays to help employees recognize proper workflow and assess performance at a glance
Total Productive Maintenance–A preventive maintenance technique that includes established schedules for tool and equipment maintenance to proactively prevent process failures from occurring
Employee Involvement–A policy that encourages each team to accept responsibility for continually improving its work area, finding and eliminating waste